Our
Story
Compass Travel Management Limited was founded with a clear vision: to provide exceptional travel and accommodation solutions for the TV, film, media, and sports industries. As Wales’ first dedicated travel management company in this space, we’ve built our reputation on delivering 5-star service that is flexible, sustainable, and tailored to the unique needs of each client.
Our founders, Nicky and Kate, brought their hospitality expertise to an industry that needed more than 9–5 solutions. With a focus on high standards, flexibility, and discretion, they built a service tailored to the fast pace and unique demands of film and TV production.
Meet the
Leadership Team
Meet Company Directors Nicky and Kate, the team behind the team at Compass Travel management.
Nicola Edmunds CRME
A certified revenue management executive with a wealth of experience in hotel revenue management spanning the last two decades, Nicky is organised, efficient, and multi-skilled. A consummate professional in the field of hotel revenue management and conversant with its intricacies and importance.
Kate Watts
A people person, strategic thinker, time management expert and skilled communicator Kate brings over a decade of experience in the hotel and events management sector, Kate also understands the intricacies of business having operated 2 companies spanning a decade.
Our Values
We have a serious passion for working hard for you, the client. We understand booking is unique, and we are here to offer our services to save you time, money, and stress. From finding accommodation options matched perfectly to your brief and budget, we are available 24 hours a day. Commitment is in our DNA, our reputation is something we are proud off, established on the foundation of going above and beyond the call of duty, doing whatever it takes to deliver.
At Compass Travel Management, we stand by a set of core values that act as the guiding light for every aspect of our service. With a clear sense of direction, we navigate the travel landscape for tv, film, media and sport with unrivalled expertise and assurance in a sustainable manner.
We approach each task with confidence, ensuring that our clients can travel with peace of mind and a sense of security. We believe in keeping things simple and straightforward, eliminating unnecessary complexities to create a seamless experience for our valued clients. Confidence is the cornerstone of our relationships, and we work tirelessly to earn and maintain the trust our clients place in us.
As specialists in our field, we leverage our extensive knowledge and insights to curate exceptional travel solutions tailored to individual needs. We understand the importance of flexibility, recognizing that every journey is unique, and we adapt our services accordingly to deliver unparalleled satisfaction. At our core, these values guide our actions and shape the way we serve you. Embracing these five values of direction, confidence, simplicity, specialist and committed, we redefine the travel management experience, offering you unparalleled support and solutions that go beyond expectations. Our working style is collaborative, this helps us to deliver results through a smooth process and helps us to tackle and solve problems as and when they may arise.
Direction
In the TV, film, media, and sports industries, having a clear sense of direction is crucial for success. It means setting a clear vision, strategy and the goals required to guide your organisation towards its objectives. A clear direction provides the necessary focus to us to ensure efficient resource allocation and achieve the desired outcomes for your organisation.
Simplicity
Keeping things simple is key when working with creative and innovative industries. Simplifying processes, workflows, and communication ensures smooth and efficient operations, both empowering and enabling our team to concentrate on producing a travel solution which is accountable. We understand a simple and intuitive approach is also valued by our clients, making it easier for them to engage and connect with the team and our agreed set of deliverables. In the fast-paced and highly pressured TV, film, media, and sports sectors, a seamless execution is paramount. Any glitches or disruptions can have a significant impact on your success and may slow you down. By ensuring smooth and flawless operations, our team will get you there quicker and more efficiently to deliver the ultimate travel management experience in a manner which is seamless.
Confidence
We know that our confidence will reassure and create belief and credibility in our capabilities. Having confidence in the team's talents and skills empowers them to take creative risks, pursue ambitious projects, and adapt to dynamic challenges. Our confidence in our ability drives bold decision-making and initiative, fosters resilience in the face of challenges, enhances communication and leadership, builds trust and credibility with our clients and stakeholders and boosts performance, productivity, and overall morale. It also helps in building strong relationships with clients, sponsors, and partners, inspiring trust, and loyalty, which are vital for long-term, results-based relationships. These are forged through our confidence and our proven track record of delivery. We have a policy which is open, transparent, and consistent giving you the reassurance that your travel management plans are in safe hands.
Committed
Commitment is in our DNA, the ability to adapt and be flexible is vital in your industry, where trends, technology, and consumer preferences are constantly changing, and the demands are constant. We go above and beyond the call of duty and our flexibility allows our team to seize new opportunities, navigate uncertainties, and respond to unforeseen circumstances effectively. Through our committed approach we are not afraid to experiment with novel ideas and approaches, staying ahead in a rapidly evolving landscape, all of this contributes to providing a memorable experience for you.
Specialist
In the TV, film, media, and sports domains, being a specialist signifies having in-depth expertise and knowledge of the unique challenges and opportunities in each sector. Specialisation enables us to tailor its services to specific industry needs, stand out from competitors, and provide bespoke solutions that address the unique requirements of clients, production teams, and athletes, artists, and crew.
We are not the crew but we know how to look after them
Clients &
Partners
